Effective Date: October 19, 2026
TruePeak Vehicle Shipping values the privacy of customers and website visitors. This Privacy Policy explains how personal information may be collected, used, shared, stored, and protected when individuals interact with our website or request vehicle transportation services.
This policy applies to https://truepeakvehicleshipping.us and related business communications conducted by TruePeak Vehicle Shipping.
Depending on how you interact with our website and services, we may collect the following categories of information.
Personal Contact Information
Vehicle and Shipping Information
Website Usage Information
Subject to the technologies actually used on our website, information may include:
Communications
We may retain information submitted through contact forms, quote requests, emails, telephone communications, and customer service inquiries.
We may use collected information to:
Where required by law, we will obtain appropriate consent before using personal information for additional purposes.
When necessary to provide requested transportation services, we may share relevant customer and vehicle information with transportation carriers, logistics providers, and other service partners.
Information shared may include contact details, pickup and delivery addresses, vehicle specifications, and scheduling requirements.
We may also use technology vendors, website hosting providers, customer communication systems, and payment processors to support business operations.
Such disclosures should be limited to information reasonably necessary for the relevant purpose.
Our website may use cookies or similar technologies to support essential website functionality, remember preferences, and understand visitor activity.
If analytics, advertising pixels, or other tracking tools are enabled, information about those technologies and applicable user choices should be disclosed through the website’s cookie settings or related notices.
Visitors may be able to manage cookies through their browser settings.
Disabling certain cookies may affect website functionality.
If we send promotional emails or text messages, we will do so in accordance with applicable law and any required consent.
Customers may opt out of promotional email communications using the unsubscribe instructions provided in those messages.
For marketing text messages, any required consent, opt-out instructions, and additional disclosures will be provided through the applicable enrollment process.
Opting out of promotional communications does not necessarily prevent necessary transactional or service-related messages.
We may disclose personal information:
We do not authorize unrelated third parties to use customer information for purposes inconsistent with this policy and applicable law.
Any disclosures involving targeted advertising, sale of personal information, or cross-context behavioral advertising must be accurately described if those practices occur.
We recognize the importance of protecting customer information.
We aim to use reasonable administrative, technical, and organizational safeguards appropriate to the information handled.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Customers should avoid submitting sensitive payment credentials through unsecured communication channels.
We retain personal information only for periods reasonably necessary to fulfill the purposes described in this policy, satisfy applicable recordkeeping requirements, resolve disputes, and meet legal obligations.
Retention periods may differ depending on the information category and the nature of the customer relationship.
When information is no longer required, we aim to delete, de-identify, or securely dispose of it as appropriate.
Depending on your state of residence and applicable privacy laws, you may have rights concerning your personal information.
These may include the right to:
Some requests may be subject to identity verification, legal exceptions, and recordkeeping obligations.
To submit a privacy inquiry, contact info@truepeakvehicleshipping.us.
Our website may include links to third-party websites or external services.
These websites operate under their own privacy policies and practices.
We encourage visitors to review the privacy notices of external websites before submitting personal information.
Our website and vehicle shipping services are intended for a general adult audience and are not directed toward children under the age of 13.
We do not knowingly seek to collect personal information from children under 13.
If we become aware that such information has been collected in circumstances requiring deletion, we will take appropriate steps in accordance with applicable law.
Parents or guardians may contact us with related concerns.
Customers are encouraged to provide accurate and current information when requesting transportation services.
If your contact details, vehicle information, or shipping instructions change, please notify us so relevant records can be updated.
We may update this Privacy Policy to reflect changes in business operations, technology, legal requirements, or information practices.
The revised policy will be published on this page with an updated effective date.
Where legally required, we will provide additional notice or obtain consent before implementing material changes.
If you have questions about this Privacy Policy or how personal information is handled, please contact:
TruePeak Vehicle Shipping
3625 South St NW, Duluth, GA 30096
Phone: (770) 230-6872
Email: info@truepeakvehicleshipping.us
Website: https://truepeakvehicleshipping.us