Privacy Policy

Privacy Policy

Effective Date: October 19, 2026

TruePeak Vehicle Shipping values the privacy of customers and website visitors. This Privacy Policy explains how personal information may be collected, used, shared, stored, and protected when individuals interact with our website or request vehicle transportation services.

This policy applies to https://truepeakvehicleshipping.us and related business communications conducted by TruePeak Vehicle Shipping.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

Personal Contact Information

  • Full name
  • Email address
  • Phone number
  • Pickup and delivery addresses
  • Other contact details voluntarily submitted

Vehicle and Shipping Information

  • Vehicle make, model, and year
  • Vehicle operating condition
  • Pickup and delivery locations
  • Requested shipping dates
  • Transportation preferences
  • Additional shipment instructions

Website Usage Information

Subject to the technologies actually used on our website, information may include:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website interactions
  • Referring website information
  • Cookie identifiers

Communications

We may retain information submitted through contact forms, quote requests, emails, telephone communications, and customer service inquiries.

2. How We Use Information

We may use collected information to:

  • Respond to customer inquiries.
  • Prepare vehicle transportation quotes.
  • Coordinate requested transportation services.
  • Communicate booking and scheduling information.
  • Provide customer support.
  • Process authorized transactions.
  • Maintain business records.
  • Improve website performance and usability.
  • Protect against fraud and unauthorized activity.
  • Comply with applicable legal obligations.

Where required by law, we will obtain appropriate consent before using personal information for additional purposes.

3. Vehicle Shipping and Service Providers

When necessary to provide requested transportation services, we may share relevant customer and vehicle information with transportation carriers, logistics providers, and other service partners.

Information shared may include contact details, pickup and delivery addresses, vehicle specifications, and scheduling requirements.

We may also use technology vendors, website hosting providers, customer communication systems, and payment processors to support business operations.

Such disclosures should be limited to information reasonably necessary for the relevant purpose.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to support essential website functionality, remember preferences, and understand visitor activity.

If analytics, advertising pixels, or other tracking tools are enabled, information about those technologies and applicable user choices should be disclosed through the website’s cookie settings or related notices.

Visitors may be able to manage cookies through their browser settings.

Disabling certain cookies may affect website functionality.

5. Marketing Communications

If we send promotional emails or text messages, we will do so in accordance with applicable law and any required consent.

Customers may opt out of promotional email communications using the unsubscribe instructions provided in those messages.

For marketing text messages, any required consent, opt-out instructions, and additional disclosures will be provided through the applicable enrollment process.

Opting out of promotional communications does not necessarily prevent necessary transactional or service-related messages.

6. Information Sharing and Disclosure

We may disclose personal information:

  • To fulfill requested transportation services.
  • To service providers performing business functions.
  • To process authorized payments.
  • To comply with lawful requests or legal obligations.
  • To investigate fraud or protect legal rights.
  • In connection with a lawful business transfer, where applicable.

We do not authorize unrelated third parties to use customer information for purposes inconsistent with this policy and applicable law.

Any disclosures involving targeted advertising, sale of personal information, or cross-context behavioral advertising must be accurately described if those practices occur.

7. Data Security

We recognize the importance of protecting customer information.

We aim to use reasonable administrative, technical, and organizational safeguards appropriate to the information handled.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Customers should avoid submitting sensitive payment credentials through unsecured communication channels.

8. Data Retention

We retain personal information only for periods reasonably necessary to fulfill the purposes described in this policy, satisfy applicable recordkeeping requirements, resolve disputes, and meet legal obligations.

Retention periods may differ depending on the information category and the nature of the customer relationship.

When information is no longer required, we aim to delete, de-identify, or securely dispose of it as appropriate.

9. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have rights concerning your personal information.

These may include the right to:

  • Request access to personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Opt out of certain marketing communications.
  • Exercise other privacy rights provided by applicable law.

Some requests may be subject to identity verification, legal exceptions, and recordkeeping obligations.

To submit a privacy inquiry, contact info@truepeakvehicleshipping.us.

10. Third-Party Links

Our website may include links to third-party websites or external services.

These websites operate under their own privacy policies and practices.

We encourage visitors to review the privacy notices of external websites before submitting personal information.

11. Children’s Privacy

Our website and vehicle shipping services are intended for a general adult audience and are not directed toward children under the age of 13.

We do not knowingly seek to collect personal information from children under 13.

If we become aware that such information has been collected in circumstances requiring deletion, we will take appropriate steps in accordance with applicable law.

Parents or guardians may contact us with related concerns.

12. Information Accuracy

Customers are encouraged to provide accurate and current information when requesting transportation services.

If your contact details, vehicle information, or shipping instructions change, please notify us so relevant records can be updated.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in business operations, technology, legal requirements, or information practices.

The revised policy will be published on this page with an updated effective date.

Where legally required, we will provide additional notice or obtain consent before implementing material changes.

14. Contact Us

If you have questions about this Privacy Policy or how personal information is handled, please contact:

TruePeak Vehicle Shipping
3625 South St NW, Duluth, GA 30096
Phone: (770) 230-6872
Email: info@truepeakvehicleshipping.us
Website: https://truepeakvehicleshipping.us